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FAQ

All the questions we have collected over time will help you choose Podere Casanova.

What are the check-in and check-out times?

Check-in is from 4:00 p.m. to 7:00 p.m. Check-out is no later than 10:00 a.m.

Podere Casanova is not a hotel, we do not have a 24/24 reception service so in case you plan to arrive before or after the check in time, please always advise us: by email, or by calling this number 333 2060650 – 0571 680331.

In case of check-in after 7:00 p.m. or before 4:00 p.m., we will send you an email with the code to allow you to enter to pick up the keys, which you will find in a safe deposit box next to the reception and which will also include instructions on how to easily reach the apartment you have booked.

In case of need please do not hesitate to contact us at any time at this number +39 333 2060650.

Check-out at 10:00 a.m.

We kindly ask you to respect the check-out time, in order to allow the guests who will stay at Podere Casanova after you, to arrive and find the apartment vacant and clean.

In case of delay a penalty of € 50.00 will be applied

Is breakfast included?

Our savoury and sweet breakfasts are included in the price.

Do you offer internet access?

Yes, Wi-Fi is free of charge.

Do you have air-conditioning and heating?

Yes, all the apartments have air conditioning and heating included in the price of your stay.

Do you have a swimming pool?

Yes, we have an infinity pool with a panoramic view.

Do you have cots and highchairs available?

Yes, for children up to 3 years old. The availability of cots and highchairs is limited, so please request this when booking. They are offered free of charge.

What types of payment do you accept?

We accept cash, debit cards, and Visa and Mastercard credit cards.

Is it possible to get an invoice?

Of course, just let us know on arrival.

Do you have a car park?

We have free outdoor and covered parking for our guests.

Can Podere Casanova be reached by public transport?

Podere Casanova is located in the Tuscan countryside, so it is absolutely necessary to have a car to reach the structure and to visit the wonderful surroundings.

Do you have a restaurant?

No, but on request on Tuesdays and Fridays we can prepare pizzas, cold cuts and cheese platters, salads and other specialty with local products, all homemade, and you can order them for dinner from 4.00 p.m. to 7.30 p.m. in the apartment or at reception.

Are there riding schools nearby?

Yes, just 2 km away from Podere Casanova.

Is it possible to hire bikes or e-bikes in the area?

Near us in Montespertoli, just 7 km away from Podere Casanova is Toscana Bike, which rents a wide range of electric bikes as well as offering organised tours.

Is luggage storage available?

The luggage of departing or arriving guests can be stored at our reception.

Does Podere Casanova have a laundry area available?

Yes of course, coin-operated washing machine and dryer available for all guests. Washing detergent be purchased at Podere Casanova or you can bring your own. An ironing board and iron are also available.

Do you accept pets?

Pets are always welcome at Podere Casanova at no extra cost.